The Process
At Chapter House,
we support you from
the very first conversation.
Whether we begin with a phone call from a hospital, a family member or a friend, our Melbourne Funeral Directors are available at any time of day to take your loved one into our care.
Together, we then craft a meaningful story that respects, honours and celebrates each individual. Because this is their unique story, told at your pace. And always with our warmth and understanding.
Our People
We are a close-knit team
at Chapter House.
With years of experience behind us, as Melbourne Funeral Directors we're proud to be known for our compassion, integrity and the utmost care.
Our Funeral Directors are happy to meet you at our Family Arrangement Rooms at Wooling Hill Memorial Estate, 372 Barringo Road, New Gisborne. We can also meet you wherever you feel most comfortable.
Troy Upfield
Founding Principal.
Funeral Director.
Liddy Upfield
Founding Principal.
Chief Operating
Officer.
Our Services
Traditional funerals
We offer traditional funeral services with a truly personal touch. These ceremonies can be held at a religious venue or from a selection of alternative venues that we’d be more than happy to discuss with you. This can then be followed by a second service at a crematorium or cemetery. As always, we will be guided by you, so that we provide the appropriate support for you and your family.
From organising flowers, music and catering, to creating order of service booklets, we'll work with you to tell a personal and memorable story.
Epitaph
Direct
At times, a simple approach is all that is needed. Our Funeral Directors organise transport to the final resting place with care and efficiency.
Memorials
A memorial is typically a gathering that defies convention. It could be held in a local park, a favourite bar, a private gallery, a beautiful winery, or a family home. It can take place anywhere, at any time, and promises to be as unique as the individual being celebrated.
Our Funeral Directors work with you to first secure a venue. We then help to arrange anything from music and readings to invitations and wine. The important element to remember is that a memorial service does not follow any rules. It’s just whatever feels right to you.
each story can be told in a different way.
Novella
Children & Infants
The death of a child or infant is one of the most painful losses imaginable. No matter how short a life may be, there is always a story to tell.
When young ones are involved, families often feel lost and alone. We offer a rare depth of experience in this area. We believe in helping families to set their own pace, whether that means organising a traditional service or delaying a memorial until the time is right to say goodbye.
Our European infant hearse has been fully customised, and the first of its kind in Australia. With its tasteful interiors and appropriate size, we believe this offers a more fitting way to transport a young person than the traditional adult hearse.
Troy Upfield
Memorialisation
Chapter House are proudly affiliated with Wooling Hill Memorial Estate and Algordanza Memorial Diamonds. With the rise in preference for cremation as a funeral option, we understand the need for a meaningful and everlasting tribute as an alternative to traditional burials.
Melbourne Funeral Notices & News
Chapter House Funeral Notices and News.
Funeral notices, providing essential information about upcoming services, including date, time, location, livestream links and any other relevant details. Our News articles keeps you informed about the events current topics, and initiatives happening at Chapter House and within the broader community.
Contact Us
When you are ready.
We're here to talk.
Troy Upfield
Founding Principal.
Liddy Upfield
Founding Principal.
Chapter House services the greater Melbourne area. Contact our office:
Family Arrangment Rooms at Wooling Hill Memorial Estate
372 Barringo Road,New Gisborne.
Victoria 3438 03 9855 0155
